Wednesday, June 27, 2012

Auction Tip #6

Hello my friends, I hope all have been well.  The gang and I have been keeping busy the last couple weeks and have come up with a rather unique tip that should help you all.  We have been noticing that a lot of our customers have been assuming that we accept credit cards.  This has led to quite a few of our customers to not bring any cash or a check to the sale.  Obviously, this was a problem when they came to pay and realized that we are not currently accepting credit cards. For this reason, Auction Tip #6 is always check the terms of the sale. 

All auctioneers are required to put in their terms and conditions what type of payment they will accept at their auction.  Most auctioneers, my company included, only take cash or a good check and will be forced to refuse your payment if you come only with a credit card.  Not only should you be checking the terms and conditions in order to save yourself from embarrassment, but it will also help you understand the sale better if you know what the auctioneers expect from you. 

Monday, June 4, 2012

Auction Tip #5

You’ve likely heard it said that patience is a virtue.  This virtue is particularly important to have when you go to auctions.  A lot is happening all at once at auctions in order to keep the sale moving and the excitement high.  Auction Tip #5: Be patient.  Patience is needed for many reasons at auctions.  First, you need to recognize that the auctioneers will sell everything that has been promised to sell and that they will get to all the items in due time.  Asking, “When are you going to sell such-and-such?” “Can you sell this item next?” or other such questions, will only result in disrupting the momentum and flow of the sale and ultimately prolong the time before the desired item is sold.  It also can create a lot of tension and short-tempers if everyone becomes impatient with each other, and we want auctions to be a time and place for enjoyment and purchasing great discoveries.

Secondly, if you have a specific problem or concern that can only be addressed by one of the employees running the auction, you will need to be patient and understanding about the fact that your concern is not their only issue they need to address.  Everyone working auctions has a job that needs to get done, and everyone is happy and willing to help the auction goers in whatever way possible, so long as they are given the respect and patience they need to get both jobs done.  As was said before, auctions move quickly and constantly through selling the items, which means that a problem will be addressed as soon as is possible, within reason.  Trust me, we do care about your concerns, so we ask you all to have faith in us to take care of the concern.